"Answer phone message for diabetes department"
About: Vale of Leven General Hospital / General Medicine Vale of Leven General Hospital General Medicine G83 0UA
Posted by waterloo (as ),
I recently telephoned the Diabetic department at the Vale of Lven Hospital and when I phoned there was no message to say it was closed for the holiday weekend I eventaully got through on the Tuesday to speak with a Diabetic Nurse.
Can I please suggest that notifying patients through the answer machine service to change the message when its a holiday weekend so that other patients contacting the phone line are notified when the department is closed and when to phone back.