"communication"

My son visited the Mental Health Crisis Team and was treated very well but there was no after care.

He was given one weeks supply of tablets which solved the problem.

But they of course ran out and we were back to square one.

His doctor was on holiday and he has had no contact from anyone.

I do not call that care.

Story from NHS Choices

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Responses

Response from St Mary's Hospital

Thank you for taking the time to share your sons experience. Firstly I would like to apologise for the delay in responding to you, there has been an IT issue meaning your comment has just come to my attention.

I would like to discuss this with you in more detail so I can look into what has happened. I can be contacted on 01536 452070 or PALS@nhft.nhs.uk

Kind regards

James Allan

PALS Manager.

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