"Waiting times in a and e"

Afriend was initially dropped off at the walk in centre in town. Following a colapse at work. She contacted my wife as she arrived at A&E. We arrived at approx 21:15 to give moral support.

Friends work, dumped her their and ran. She was seen by triage at around 20:30. Also being told computers had crashed. No one seemed to know how to use a pen and paper to time log and take paitent details! The department was busy. Heating going full blast. Very uncomfortable. Our friend in desperation went to the 'windows' at 03:00 to be told very tersely there was a 7 hour wait. She was logged into the system 8 and ahalf hours prior. Or have you stopped counting the walk in centre time?!! She finally saw a Dr. At 04:10. Discharged at 04:35. Not happy with the diagnosis. (Unclear) told to go see her GP, . I really wanted this visit to be a 'succes' but all it has done. On top of previous visits is confirm to me the hospital is a dump! I wouldn't put a dog in there. Poor location. Difficult to get too.

Rip off parking. Unhelpful staff. Can't think of any positive's for the place.