"Worst Cardiology Department"
About: Conquest Hospital Conquest Hospital St. Leonards-on-Sea TN37 7RD
Posted by Anonymous
I waited about 5 months to receive my first appointment to visit the Cardiology department in Feb 2015, it was very brief and provided no information or advise in which I was hoping to seek based on symptoms I had been experiencing for the last year. The Dr I was referred to sent me off for a number of tests and advised I would be invited back in to then go through the results and discuss the next steps. I underwent all the tests required and waited 9 months to then see my Cardiologist again. In September 2015 I waited 1 hour and 20 minutes to been seen, to then spend 9 minutes with the cardiologist in which I was reduced to tears. It was suggested I underwent another test which was a 7 day heart monitor which I had already had done in Nov 2014 and had received the results which showed abnormalities - hence why I had been referred to see a heart specialist! The Cardiologist made it very clear they didn’t believe that I had already done these tests. They then decided to take a phone call within 5 minutes of being with me to say " I will be 2 minutes" then persisted in talking over me when I tried to ask or tell them anything. The Cardiologist did not listen nor acknowledge the concern and problems I am current experiencing. I was sent home with a heart monitor and told to return it in a week, I have left 3 messages with their PA and no one has yet returned my call (it’s been 5 days). Quite frankly the service and care has been disgusting, I think they need to be reminded that they are dealing with human beings suffering from health problems who want to get on with their lives. I dread going back to this environment and hope that someone can resolve my health issues so I do not have to continue dealing with staff who couldn’t care less. If you need to see a cardiologist my advice is do not go to the Conquest unless you want to be ignored and made to feel like an idiot!