"Fantastic quality of care"

About: Queen Alexandra Hospital

I came into day surgery on 24th September and was very impressed by the high quality of care I received before and after my operation. Going into hospital for surgery is very daunting but the manner within which I was looked after made me feel at ease immediately. All the doctors and nurses that I spoke to treated my like an individual and were very respectful of any concerns I had. Everyone took time to talk everything through with me and made sure I didn't feel like a number on a list that day. After the operation the nurses in recovery were brilliant and I couldn't have asked for better treatment. A fantastic team of staff. Thank you for your attentiveness.You made my experience very positive.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

Dear Natalie

Thank you very much for taking the time to provide your positive feedback regarding your experiences within the Surgical Department, Queen Alexandra Hospital. Please be assured that your comments have been shared with the Team involved. Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise.

Kind regards.

Debbie

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