"Abysmal care on Ambulatory Care QEH"
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
My wife had an operation yesterday, returning to the Ambulatory at 2pm yesterday. The staff yesterday were really helpful and I left my wife who has a history of poor recovery from the anaesthetic at 7.30pm in what I thought was safe hands. She had however been vomiting, complained of being clammy, there was some concern as she has NIDDM. Her medicines had not been prescribed even though pre screening this was shared; her tablets were on the table and still they were prescribed and she had to wait.
What really is disgraceful was the fact that for 14 hours she had no hydration or nutrition; I was told she was able bodied by the Charge Nurse; all she needed was for a caring HCA or Nurse to hold a cup of tea with a straw; she needed this as she couldn't lift her head from the pillow due to the effects of the anaesthetic and no food.
I was asked to leave as it wasn't visiting time I said no as I couldn't leave my wife with the nurses on duty.
At 9.30am my wife had an accident and we told the nurse; still 2 hours later not one Hca or nurse came to help, my wife could not move to help herself. her dignity shot she just lay there.
I'm utterly in shock, devastated at what my wife is experiencing from Ambulatory care.