"Waiting time for breast clinic referral"
Posted by Appointmentless (as ),
I developed a large bruise and subsequently found a lump on my left breast. I swiftly made appointment with GP who examined me and advised she would send urgent referral. I expected as per national guidelines to have been seen within 2 weeks.
2 weeks later...no appointment
Called GP to check referral...urgent referral mid September. They advised I call cross house appointments. Cross house appointments advise I'm on a waiting list...Waiting! ! ! ! Yes, I'm waiting to find out if I have cancer! I asked when I would receive appointment ...They don't know, it's busy! ! I ask about the national guidelines and suggest I'm meant to be seen ideally within 2 weeks and could she tell me when I would see consultant. No, can't tell you and there are no rules to when you will be seen. Could I take a cancellation..Yes! ! ! But shouldn't I be receiving my own appointment as per the guidelines.
Again I was advised there are no guidelines and I'd get my appointment eventually. I asked 3 weeks? 4 weeks? 6 weeks? ? ? She didn't know! Upset I then called my GP practice again who also advised me there were no guidelines. I'm now getting more upset, I've been expecting an appointment at the least within a 2 week period to be told that NHS guidelines do not exist. I call McMillan helpline...they stress there are guidelines, that state 2 weeks from referral. Mcmillan nurse also stated my GP sending urgent referral suspects cancer.
Can I just please have an appointment to find out! Why are hurdles being placed in front of me? Why do NHS staff and GP staff not know guidelines? Why have national campaigns? Wear pink for breast cancer? Self examine? When an appointment isn't something readily available!
So far 2 weeks of worrying still not knowing when I shall be seen...now the lump and bruising may be nothing to worry about but it could be a very big worry and early diagnosis could be the difference between life and death for me...perhaps a dramatic statement but this is how I feel and I'm sure anyone who had been in my situation fully understands.
Frustration is putting it mildly, I'm completely disgusted that I'm being let down. I've done everything one gets told to do examine and report changes, don't hesitate...so why am I having to wait with no time scale on the time it will take to allocate an appointment?