"Bed Blocking while waiting for a prescription"

About: Queen Alexandra Hospital

There are currently 10 ambulances outside of QA......... When being admitted a couple of weeks ago, stretchers in the corridors seem to be all too common these days. Although my sister has been told she can now go home after 6 days as an inpatient, she is unable to go before getting the necessary medication she needs............ I suspect there are still patients in the corridors waiting for beds...... Perhaps some help for the pharmacy to get the meds out more quickly might free up the beds sooner and prevent the backlog of patients ?

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust

I am sorry to learn of the delay your sister experienced in being discharged. Thank you for taking the time to share your feedback with us, please be assured that it has been shared with the areas concerned. Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise. Kind regards. Debbie

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