"1hr in phone queue. Maternity unit phone line..."

About: Kingston Hospital

Awful awful awful! Tried to ring 0208 934 2290 today 28th September 2015 at 8.30am. The answer machine is still on (line should have been open from 8.30 am). Try ringing until 9 am (yes for 30 min and the answer machine is still on saying that they are closed). At 9am I get through and am apparently number 1 in the queue for 10 min. Then I get disconnected.

I try again and now I'm number 3 in the queue and get disconnected again (by this time I've been trying for 45 min!).

Exhausted. And I haven't even had my first antenatal appointment yet. The unit gives an awful/embarrassing impression before I have even had my first visit.

Don waste your time. Go elsewhere.

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Response from Kingston Hospital

Sorry to hear that you haven't been able to get through to our Maternity team. Please email more details to comms@kingstonhospital.nhs.uk and a contact number for yourself so I can ask someone to contact you as soon as possible.

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