"went with grandma after she fell and hit head"

Went in Friday morning, the staff were helpful and friendly, starting with the receptionist. They were very good at keeping me informed what was happening and why, the tests they ordered were carried out quickly and without fuss. My thanks go to all the staff the porters, the assistant who took blood, the member of staff from the chaplains office...all were positive and helped make a difficult situation as easy as possible. Special thanks to the nurse, who was very helpful even little things like making sure she had a refreshment tray so she could manage to feed herself, things like that made a huge difference.