"A & E experience"

About: Royal Sussex County Hospital

I was so impressed by the treatment I received in A & E yesterday.

Amazing staff who were both courteous and friendly. It was a very busy department but they made time to listen to my concerns. They dealt with my health issue very efficiently, with the doctor able to make a quick diagnosis, which was very reassuring. My partner and I heard the conversation between an elderly and confused patient and the doctor attending her. Yet again, you couldn't fault the empathetic and kindly way she was treated as a patient. Thank you to all the A&E staff, you are fantastic!

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Responses

Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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