"Complete waste of time"
About: NHS Greater Glasgow & Clyde NHS Greater Glasgow & Clyde
Posted by KITTY16 (as ),
Very reluctantly asked my gp for a referral to CAMHS, for my child, who was being bullied at school to the extent they were refusing to go and mentioned suicide.
This resulted in a meeting with us both, where initial information my child gave was misconstrued. Additionally there were two subsequent meetings and a long wait for my child to be observed by the speech and language therapist.
I had went to CAMHS hoping to gain further tools for my child to deal with the bullying and also give my child more self confidence. I also hoped to ascertain if there was any other communication issues with peers.
Firstly I was shocked and angered at the dismissal letter as not once did it take into account the reason i asked for the referral or make any mention of it! Secondly i felt they had not fully taken the initial information i relayed to them into account. If anything, they made my child out to be an individual that they are quite clearly not. Very disconcerting. The help i was expecting was not offered.
Ultimately i felt the information i relayed was somewhat ignored and at times felt the speech and language therapist condescending. I was a health professional at one time and i am now sorry that i ever asked for a referral. A complete waste of both my time and theirs. Their skewed opinion is now on my child's medical records. Most of all i feel totally betrayed and let down. Very upsetting.
What could be improved? More holistic assimilation of details given and recording correct details
The lead staff member was caring.