"Trying to contact for an Endoscopy"
About: Chase Farm Hospital Chase Farm Hospital EN2 8JL
Posted by Obiewahn (as ),
Given a form by my doctor and told to ring number on it after a couple of days delay to get an appointment.
Try phoning number rings for about 10 minutes without reply, repeat this several times eventually getting through around mid day. Girl responding tells me its the wrong number and that I need 'surgicentre'. She says she will transfer me to switchboard.
Switchboard rings without reply for another ten minutes after which it seems I am automatically put through back to the girl I first spoke to. She tries to find the 'surgicentre' number to transfer me directly but after 5 minutes says she cannot find it. Says she will try and put me through to a different switchboard number.
After a few minutes get a reply and they say they will transfer me to the 'surgicentre'. After a few minutes ringing a nurse appears to pick up in what she calls the 'surgi' wards. Tell her what I want to which she says they don't do appointments and tells me to ring the number I first tried.
I explain this will get me nowhere as I have already rung it. She gives me two other numbers to try neither of which are answered after another 5 minutes of ringing each. Seems like I am being stone walled - not happy.