"Awful"

I needed my 8 month old baby seen to and would of had to wait one hour/an hour and a half. The receptionists are rude and unprofessional.

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Responses

Response from Bridgwater Community Hospital

Good morning

I am really sorry to read that you have not found the MIU department and reception staff to be less than helpful during a recent visit to the hospital.

Without more information I am unable to look into your particular case, but I will still share your comments with the managers of the department.

If you would like the Patient Advice and Liaison Service, (PALS), to take the matter further on your behalf I will need more information, and you can call me on 01278 432022 or email PALS at pals@sompar.nhs.uk

Can I take this opportunity to thank you for taking the time to share your experience with the Trust. We welcome all feedback, and address all issues or concerns that are raised with equal seriousness.

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