"Amazing Staff at A&E"

About: East Surrey Hospital

The staff were truly amazing at A&E.Ok the wait was 4 hours but nothing was to much trouble for this team.

2 of the staff were due to clock off but stayed on 2 hrs after their shifts just to see my son through with his broken leg.

Thank you East Surrey A and E team and well done to an over stretched department who still manage to give a first class service.

Story from NHS Choices

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Anonymous,

Thank you for your very positive review of our emergency department. I will ensure that your feedback is passed onto the staff who will be pleased to hear that their hard work and dedication was so well appreciated.

I hope your son is recovering well.

Kind regards,

Cathy White

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