"My first appointment with my consultant"

I attended diana hospital for the second time, but the first time to see my consultant in fracture/ortho outpatients. a very busy department but i was sent for xray when arrived, got results and saw a wonderful consultant, treated with great respect and they went through all details of my op. my appointment was 2.30 pm, i was out by 3. I dont think I could have been treated any better. my appointment was Mon and by Thurs I received my pre op appointment!! well done to the team, Id give them 5 stars