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ward 14

Story from nhs.uk

"ward 14"

About: Solihull Hospital

on september 21st-22nd i was addmitted to ward 14 for surgery on my ankle. the nursing staff and doctors (day and night shift) were very careing and professional ,nothing was too much trouble for them,it was a pleasure to be in there care.

i would reccomend solihull hospital to anyone having surgery its clean and the staff from reception right up to the surgeon and doctors make your stay a very pleasant one.

please pass my thanks on to all staff on ward 14.

pamela grant

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 21/10/2015 at 09:45
Published on Care Opinion at 15:15

Dear Pam Grant

Thank you very much for your post regarding your stay on ward 14 at Solihull Hospital.

I will be very pleased to ensure that your feedback is highlighted to Belinda Briand, Ward Manager, Sarah Crathorne Matron for Ward 14 and also Richard Steyn the Associate Medical Director for Solihull Hospital who will be delighted to communicate your feedback to all of the staff at Solihull Hospital who work very hard to promote and ensure a positive patient experience.

Your feedback is extremely important to us and it is most appreciated that you have taken the time to provide your comments.

Best wishes in your continued recovery.

Kind regards

Marie Helebert

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Response from Solihull Hospital 8 years ago
Solihull Hospital

Submitted on 21/10/2015 at 17:01
Published on nhs.uk on 24/10/2015 at 02:32

Dear Pam Grant

Thank you very much for your post regarding your stay on ward 14 at Solihull Hospital.

I will be very pleased to ensure that your feedback is highlighted to Belinda Briand, Ward Manager, Sarah Crathorne Matron for Ward 14 and also Richard Steyn the Associate Medical Director for Solihull Hospital who will be delighted to communicate your feedback to all of the staff at Solihull Hospital who work very hard to promote and ensure a positive patient experience.

Your feedback is extremely important to us and it is most appreciated that you have taken the time to provide your comments.

Best wishes in your continued recovery.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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