"Breast screening services"

About: NHS Greater Glasgow & Clyde / West Scotland Breast Screening Centre

(as the patient),

Excellent care provided by entire team at West of Scotland Breast Screening Service at Nelson Mandela Place. The return assessment clinic was run in a very professional and caring manner which was very reassuring at what was an anxious time.

The entire team are obviously very committed to providing the highest standard of care to their patients.

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Responses

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Grateful Patient 9,

What a lovely bit of feedback to be able to pass on to the team at Nelson Mandela Place - it is fantastic to be able to let staff know when their hard work has really made a difference, as I can see it has to you. You are right that the team are often seeing people at a particularly anxious time, and the caring and professional attitude that they have hopefully just makes the experience that little bit more comfortable for each patient.

Thank you again for taking the time to write to us, it is much appreciated.

Kind Regards,

Lorna

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