This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Colonoscopy examination"

About: Wansbeck Hospital

Having gone through all the unpleasant preparation for this procedure at home - which I have had to do for 2 similar previous examinations over the past 6 years, I attended for a morning appointment in the Endoscopy Unit at the Wansbeck.

I was called promptly and once in the care of one of the Sisters on the Unit I felt as if I was being treated like a VIP.

I was greeted by the charming consultant and any anxiety I might have had was calmed. Everything seemed to be carried out in an efficient yet relaxed way and I felt cared for at all times.

I could hardly believe how quickly everything happened and when it came to the examination my concerns about pain relief had been fully appreciated and I never felt a thing. The only discomfort was residual air in my gut which soon dissipated. I was given a verbal report by the consultant soon afterwards and also handed a printed report to take away.

I was completely happy with the whole procedure and was able to leave within 2.1/2 hours. Thank you so much to all the cheerful pleasant people on the Unit. I feel we are so lucky to have this kind of care and it is a pity when other patients do not appear to experience it.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wansbeck Hospital 8 years ago
Wansbeck Hospital
Submitted on 06/10/2015 at 08:35
Published on nhs.uk on 07/10/2015 at 02:31


Dear Peter, Thanks for your lovely review. I am delighted that you felt so cared for through out your short stay with us – its exactly the kind of care that we’d want to provide : prompt, professional and personal. The team will be chuffed to hear how much you have appreciated them. With best wishes and thanks, Annie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k