This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent outpatients service

Story from nhs.uk

"Excellent outpatients service"

About: North Devon District Hospital

I attended NDDH on three consecutive days in September 2015 with 'old' injuries to my ankle and hand following a recent fall.

I received excellent service from Radiology, A & E and Fracture departments.

Waiting times did not exceed 30 minutes and the staff were extremely polite and informative especially a particular member of staff in the Fracture Clinic.

Thank you all for providing a positive experience and reducing my anxiety and pain!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 29/09/2015 at 19:31
Published on Care Opinion on 30/09/2015 at 09:25

Dear Anonymous - I was sorry to learn you had a fall, resulting in visits to the North Devon District Hospital, and would like to thank you for sharing your experience of the three different outpatient departments you attended. Its very good to note each visit went so well.

I have shared your positive feedback with the respective department managers, where I know they will be warmly received. I do hope you are now on the road to a full recovery.

Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Peter Brain, Volunteer, Healthwatch Devon 8 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 30/09/2015 at 21:53
Published on Care Opinion on 02/10/2015 at 10:18

Dear 'Anonymous'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding to this experience of treatment of your injuries. At Healthwatch we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss this or any health or social care issue with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain
Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k