"I was treated by cheerful, considerate ..."
About: Furness General Hospital Furness General Hospital Barrow-In-Furness LA14 4LF
Posted by cyssenneh (as ),
What I liked
I was treated by cheerful, considerate staff, from the receptionist through the nurses to the doctor. They were clearly very busy but were patient with my nervousness.
I was having an endoscopy and was terrified but found the experience to be completely easy and far preferable to a visit to the dentist.
A lovely cup of coffee and hot buttered toast completed the visit.
Thanks, this was a stage in oncoming surgery, I feel far more confident about coming in for that now.
What could be improved
The information and pictures of the results shown to me was a little hurried, I cannot really remember much of it. However, this is still a plus point as such information would at one time not have been given to me.