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complaints staff ignore phone calls and emails

Story from nhs.uk

"complaints staff ignore phone calls and emails"

About: Warrington Hospital

I have made a complaint and have chased them several times. I am being ignored. Let's see if you ignore this as well. I lookforward to your phone call before. I seek further publicity. It's a shame a small minority can affect the care received at your hospitality and do not learn from this. Please feel freeto call me mell pickup.

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Responses

Response from Warrington Hospital 8 years ago
Warrington Hospital

Submitted on 13/11/2015 at 10:49
Published on nhs.uk on 14/11/2015 at 01:37

Thanks for your message. All complaints are responded to in agreed timescales and we are sure the team will have been in contact with you to discuss your complaint now.

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