"Eye day surgery unit"

About: Kingston Hospital

Whole experience of the eye day surgery unit was totally undignified and lacked any respect for privacy and confidentiality. All 8 patients on list called in together, BP and personal medical details checked in front of all. Could hear all discussions about other patients diagnosis details of surgery and risks etc.

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Response from Kingston Hospital

Thank you for your feedback, really sorry to hear about your experience in the Royal Eye Unit. I have passed your comments onto the team, if you would like to make a formal complaint please contact our Patient Advice and Liaison Team pals@kingstonhospital.nhs.uk

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