"In Day Care Unit for elective ..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted by David Hopkins (as ),
What I liked
In Day Care Unit for elective surgery to left leg varicose veins under the consultant and staff.
Very courteous, cordial and professional reception. Perfectly acceptable waiting times. Excellently communicated details of procedures and outcomes. Thoroughly professional, empathetic and caring treatment involving me at all stages as appropriate by all staff involved. Excellent coffee and biccies on completion (that was a surprise).
Thank you all and many congratulations on the qualtiy of your services.
What could be improved