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"Very caring staff"

About: Wexham Park Hospital

Unfortunately it was necessary to visit a& e at Wexham with my stepdad last Saturday night.

As you can imagine it was very very busy and a 4 hour wait.

However the staff kept us fully informed and when we were seen the staff went out of their way to keep my step dad warm going off to find extra blankets despite cases lining up !!

During our stay and due to lack of sleep a member of staff even offered to show me where the ladies was - I d reach that point of not knowing my way around!!

My stepdad had a

CT scan again the staff took the time to explain and the doctors refer him onwards to a different department in another hospital the next morning.

Despite being very very very busy all the staff treated us with such care and attention and although we had to wait would come and check in with us.

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Responses

Response from Wexham Park Hospital 8 years ago
Wexham Park Hospital
Submitted on 23/09/2015 at 15:59
Published on nhs.uk on 24/09/2015 at 02:31


Thank you for taking the time to leave your feedback on your visit with your stepdad to Wexham Park.

I am pleased to hear that the staff were kind, caring and kept you both comfortable and informed. The team really do go the extra mile to care for our patients and they will be delighted to read your comments.

Please pass on my best wishes to your stepdad and I hope he makes a speedy recovery Kind Regards Claire Marshall Head of Patient Experience

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