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Care Opinion

Open Heart Surgery

Story from nhs.uk

"Open Heart Surgery"

About: Blackpool Victoria Hospital

Just returned home following a quadruple bypass..have absolutely nothing but praise from the surgeons through doctors, anaesthetists and all levels of nursing staff, and physiotherapists ....truly professional in all regards.

A daunting experience for anybody, but made to feel at ease by all.....

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 8 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 29/09/2015 at 12:41
Published on Care Opinion at 14:32

picture of Eleanor Walsh

Thank you taking the time to leave feedback following your recent surgery.

I am really pleased to hear that the teams were able to ensure that your experience was positive. The attitude and approach of our Staff is critical to delivering quality care and I am pleased that they were able to put you at ease during your treatment and were able to make such an excellent impression on you. I know the teams that you have identified will be glad to see your comments, which I will share with them, and wish me to pass on their own appreciation.

Thank you once more for your positive comments and I wish you well on your continued recovery.

Andrew

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