"Fracture Clinc"

About: Medway Maritime Hospital

Very disappointing!

After waiting 12 days for this appoint. turns up to be a huge disappointing .... The Dr I've seen couldn't explain what kind of injury I have and what will be my options , all they told me was :" that's way you came to see me" very sharp - all I could feel was " careless, indifference" - sad , very sad....

I transferred my care to a different hospital , it's nothing wrong with the hospital - it's the staff that makes the difference...

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Response from Medway Maritime Hospital

Thank you very much for taking the time to provide feedback and we are sorry that the level of care is not what you expected. If you would like us to look into this further for you, we will need more detail. You can contact our PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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