About: St Peter's Hospital (Chertsey) St Peter's Hospital (Chertsey) Chertsey KT16 0PZ
I was induced in February on my due date and generally found the hospital remarkably clean which was a relief. Even though the induction was painful at times, the staff were so kind and gentle.
The level of medical care was second to none and my baby was delivered under epidural successfully.
After I gave birth however I felt the care went down hill and I was rushed out of my delivery room very shortly after without much chance of recovering by a patronising head of department midwife.
I was then put on a ward which was so hot, when my Mum came to visit, she thought I looked like I had a temperature!
Opposite my bed there were young people visiting another new mum and they were talking so loud and swearing and treating the place like they were having a party.
I mentioned to a member of staff walking by who was working on the ward and they said they had been so busy they had not noticed, but that ward is a place for recovery and not a party and hearing profanities most of the time!
I was then after asking, put in a private room but that was awful! The radiator next to the bed was on full blast, it was boiling and none of the members of staff could turn it down. My partner ended up having to put a thick towel dressing gown over it to trap the heat.
And the room was right above the loud bin stores and trollies as another reviewer previously mentioned.
In the St peters reply, they said it was hot and the smell was due to the hot weather. What you don't realise is that it is not in the hot weather, it is in February and the room was boiling!
Another lady in the private room next to me also complained to reception about her room being boiling!And that boiling room cost £70 per night!
Please St peters for the future, fix your radiator system so it can actually be turned down or adjusted.Please give new mums the chance to sleep and maintain a less noisy environement.
I could not believe one of the cleaners I think speaking at the top of their voice down the corridor at someone else outside the ward at 10pm!
From a medical point of view, brilliant, my baby was so well looked after at the birth but after care needs to be worked on