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I have been treated well

Posted By Stefan42

"I have been treated well"

About: Acute and urgent care / Inpatient wards

(as the patient),

I am leaving Burntwood Villas and wanted to say what I thought of the place.

I have been treated well by the staff.

There should be more female patients because then you don't loose touch with reality. When you go to Sainsbury's you don't just see men, there is a mix.

Certain people have been really helpful to me. Kat-Worker-was really good. Isabelle -Worker- was also really helpful. And Steve-OT- was really good at helping me.

There are less people at Redwood so you dont feel like it is over crowded.

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Responses

Response from Claire Reid, Senior Patient Experience Co-Ordinator, Patient Experience Team, South West London and St George's Mental Health NHS Trust 8 years ago
Claire Reid
Senior Patient Experience Co-Ordinator, Patient Experience Team,
South West London and St George's Mental Health NHS Trust

I have just moved into a new role dealing with our feedback systems and keeping PALS issues.

Submitted on 25/09/2015 at 15:03
Published on Care Opinion at 15:40

Dear Stefan42,


My name is Claire Reid and I am the administrator for the Patient Experience Team. I wanted to thank you for taking the time to feedback about your time at Burntwood Villas. I will ensure that your comments are passed onto the Team Manager and that your kind words are passed to the staff you have mentioned in you posting.

I wish you well in continuing your recovery.

Claire
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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