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Made to feel very at ease

Posted By MHAG

"Made to feel very at ease"

About: Queen's Hospital, Burton Upon Trent / Ophthalmology

(as a parent/guardian),

Just wanted to thank Mr Bates & Mr Harvey for their perfectly pitched approach to their thorough assessment of my son (5 yrs old). He was made to feel very at ease (as was I his dad) in what was clearly a busy clinic. Thank you!

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Responses

Response from Pals Team, Communications, Burton Hospitals NHS Foundation Trust 8 years ago
Pals Team
Communications,
Burton Hospitals NHS Foundation Trust

Submitted on 30/09/2015 at 13:10
Published on Care Opinion at 14:11

Dear MHAG

Thank you for posting your review and you for such lovely feedback. We appreciate coming into hospital can be a difficult and daunting experience for children, and we are very pleased to hear that our colleagues helped your son feel at ease. We will pass on your message of thanks to the team.

Kind regards

PALS team

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