"Praise for NHS staff"

About: Tameside General Hospital / Accident and emergency

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them, as they do not have an email address. They said…

I am 85 years old and following a blood test at home I was admitted to hospital by ambulance as I had dangerously low levels of haemoglobin. From the ambulance I went into Resus where I had lots of tests and a chest x-ray. All the staff explained what was happening and were very kind.

By 11am I was settled in a bed on the Acute Medical Unit and was there for a week whilst I received 6 pints of blood. Everyone, consultants, cleaners, nurses, were very kind – nothing was too much trouble. I couldn’t get to the toilets but every time I needed the toilet they very promptly brought a commode. The food was lovely with lots of choice.

All in all the staff and the experience were excellent.

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Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust

Many thanks for you lovely comments. I will ensure all the teams involved receive your positive feedback.

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