"June 9th 2015 Gynaecology operation"

About: University Hospital (Coventry)

The care I had on the Ward by the Nursing Staff was great. However I never saw the same Doctor and I was in a lot of pain and couldn't walk one day. the Doctor had no caring in them. You,ll be fine. I told the Doctor until they got the pain under control I wasn't going anywhere. The next day I saw another doctor didn't know what operation I had. Discharged me. On the Documents it said for the Hospital to send me an appointment to review how I have been after the Operation. To this day I have not been seen and been back to see the specialist. So no follow up appointment at all. It feels like they have forgotten ,they even operated on me.

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Responses

Response from University Hospital (Coventry)

Thank you for taking the time to provide feedback on your experience at University Hospital, Coventry. It is good to hear that you rated our nursing staff highly, but it is very disappointing that you felt that the level of care from the doctors you saw wasn't very high. These are not the standards strive for and I would encourage you to contact the details below so that we can help improve everyone's experience. If you would like to discuss aspects of your care further then please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203.

If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry CV2 2DX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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