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Midwives made our experience bearable

Posted By TheoBell2015

"Midwives made our experience bearable"

About: Heartlands Hospital / Maternity

(as the patient),

Had our 20 week scan recently and unfortunately found out that our baby had no heartbeat. Went to the Eden suite where we met a lovely midwife who explained everything to us.

Went back 2 days later to deliver baby and was looked after by 3 caring midwives over the day and could not fault anything. As dreadful as the experience could be, the midwives made it bearable with their care and support.

Thank you all on eden for supporting us. Keep up the hard work

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 20/10/2015 at 17:02
Published on Care Opinion at 17:04

Dear TheoBell2015

Thank you for taking the time to post your comments at a very sad time to you and we would like to extend our sincere condolences to you and your family for your sad loss.

I will ensure that your comments are forwarded to the Eden Suite Team who will be so pleased that there were able to be supportive to you at such a distressing time.

I do hope this is acceptable and thank you once again for providing your feedback, it is extremely important to us.

Kindest Regards

Marie Helebert

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