"very impressed with the service"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My husband had a fall, he’s 85 and we couldn’t help him up so called an ambulance. They came very quickly and were very thorough when they checked him with great expertise. We were very impressed with the service and they were very kind and reassuring.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Rallied546

Thank you for taking the time to provide us with feedback. I hope your husband is recovering well after his fall.

It is always so very rewarding to hear stories of how our staff are providing excellent care to patients, and support to those around them, when they need it most.

We would be very happy to share your kind comment with the ambulance staff involved in your husband's care, however in order to do this we will need a little more specific information. If you would like us to do this, please may I ask you to contact our Patient Engagement Team on either patient.engagement@swast.nhs.uk or 01392 458831.

Thank you, again, for taking the time to share your story.

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