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Excellent patient experience

Posted By SaSHax

"Excellent patient experience"

About: St George's University Hospitals NHS Foundation Trust

(as the patient),

I attended for a routine mammogram at Edridge Road Community Health Centre, Croydon. I want to say thank you for providing an efficient high quality service. I was seen promptly and treated with kindness, gentleness and dignity throughout the procedure. The process was explained at every step and consideration given to my wellbeing and ability to tolerate the discomfort. Marcia did everything right. My only suggestion would be to more the reception desk more private

Thank you.

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Responses

Response from St George's University Hospitals NHS Foundation Trust 8 years ago
St George's University Hospitals NHS Foundation Trust

Submitted on 22/09/2015 at 15:40
Published on Care Opinion at 15:44

Thank-you very much for taking the time to post your feedback about your experience. Your kind comments about the provision of an efficient high quality service; and being cared for promptly and treated with kindness, gentleness and dignity, will be passed onto the management of the Breast Screening Service. They in turn will inform the staff at Edridge Road Community Health Centre.

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