"My review is for CDU only not the rest of QE..."
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
I was sent to CDU on Friday 18th September 2015 at 6 pm due to having a Kidney infection and pregnant.. I was happy at first to be at the QE but i didn't realise at that time the nightmare weekend I had a head. Firstly the CDU ward is absolutely filthy!! Especially the toilets in reception area they stink of Urine, it made me feel sick! The toilet/shower room by opposite bay E was disgusting also. When I finally got a bed and went to the loo, I was greeted with poo all over the toilet seat........nice :-O They we're defiantly not cleaned over the weekend. After arriving at 6 pm I was given my first shoot of Antibiotics at 10:15 pm, was made to believe I would then have a bed but no sadly I was made to sit up all night until the 7 AM until I finally was given a bed. I was completely drained and felt really ill! Sadly my long wait was not a one off another man waited 20 hours for a bed, which is disgusting!
The next day I was not explained what my treatment plan was. Nothing was really disgusted with me. The staff we're very rude, I hated every moment being there felt like I was begin punished. I would rather of spent the weekend in prison to be honest.
One Nurse Assistant decided to look through my notes and read things out load and tell me her daughter had the same. My privacy was not respected. On Saturday night around 7:30pm I really needed to sleep as had not sleep the previous night. The lady next to me had a load of visitors and a few children jumping around. I really couldn't sleep so i asked one Nurse assistant if I could close the curtains, so I could sleep, they said I could. Then the next min I get woken up by a rude woman her started shouting about the curtains begin closed. I said I had permission. She said open them or I'll do it open them for you!! I felt that to be a threat to be honest. The next day the doctor came around, they did not do bloods or a urine sample, just said I could go home. I am home and still in pain. At lunch time my food came out, a Nurse came to me to discharge me, despite the fact I hadn't got my medication. They told me to go and wait in the waiting room and said I could go in my nightie. I said I cant and needed to get dressed first. I just started to get my top on when a nurse came along, opened the curtains and rudely said " Can you please go and wait some where else!" I said I'm just getting dressed. They asked the other Nurse to escort me to the waiting room. I just burst into tears, it was embarrassing. I was left in the waiting room in tears. You wouldn't even treat a dog like that! I had a further 3 hours to wait for meds. CDU is a disgusting place and I would never wish to go again! I was not the only one complaining a few other patients and staff, surprisingly.