"Trelawnly Ward"

About: Royal Cornwall Hospital (Treliske)

I had a hysterectomy and my after care was awful.In fact I didnt have any.It was a very frightening experience and not one I would want to go through again.The nurses were sharp and took a long time to answer the call bell,I had to fight with a nurse who kept on and on at me about walking but wouldnt help me.I didnt have any help to wash and when I asked for my pee bag to be emptied the nurse said 'get up and empty it yourself'' I was in for 7 days at Treliske.I watched while the nurses didnt look after the other woman in my ward which made it worse.When I was to be tranfered to another hospital I was asked to wait in the waiting room which was freezing,after an hour I went to see what was happening and was told I could be there till ten oclock that night,it was lunchtime,then the nurse said 'They had to get on with some work' Well I think I was their work.This ward needs closing and starting again with people who really want to look after you when you are at your most vunerable.The food was digusting.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Cornwall Hospital (Treliske)

We are very sorry you were dissatisfied with your recent care.

We would like the opportunity to discuss this with you and to respond to you directly.

Please email pals.service@rcht.cornwall.nhs.uk so that we can put you in touch with the matron in charge of the ward.