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Kindness and no fuss

Posted By jujutol

"Kindness and no fuss"

About: Queen Elizabeth Hospital Birmingham / General medicine

(as the patient),

I had my drain removed out of my back, staff didnt know I was coming because id had my op at QE Birmingham. All of the staff was calm and kind

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Responses

Response from Nicky Westwood, Patient Relations & Experience Manager, University Hospitals Birmingham NHS Foundation Trust 8 years ago
Nicky Westwood
Patient Relations & Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 25/09/2015 at 11:54
Published on Care Opinion at 16:14

Thank you for taking the time to provide feedback on your experience of the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you had such a positive experience and that our staff were calm and kind. We know what a difference this makes to patients using our services.

Your comments have been shared with staff; they really value your feedback. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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