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Shoulder Arthoscopy, Day Unit

Posted By Blue536

"Shoulder Arthoscopy, Day Unit"

About: Crosshouse Hospital / General Surgery

(as a relative),

Very efficient, friendly and caring throughout treatment and, having been advised to stay overnight, excellent professional and and attentiveness by night staff.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/10/2015 at 13:11
Published on Care Opinion at 16:55

picture of Eunice Goodwin

Dear Blue536,

Thank you so much for letting us know how good your treatment was in Crosshouse. I will be very happy to pass this to the team so they can take a well deserved pat on the back.

I hope you are fully recovered now.

Best wishes,

Eunice

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