"Lack of Communication between Departments"
About: Southampton General Hospital Southampton General Hospital Southampton SO16 6YD
Posted by courtenay king
I was admitted for an operation on Wednesday 02/09/15 and discharged the following day.The area of concern is between the pharmacy and the ward as I was discharge at 10.16 but was kept waiting until 19.00hrs on Thursday evening before receiving my medication.
After emailing to make a complaint which was very slow to reply there is a blame game going on between departments as Pharmacy was saying it not there fault and it was the ward fault.
At present I don,t think they take there complaints seriously but they should do as this is just as important as any part of patient care.