"Spinal surgery - child"

About: Leeds General Infirmary

My son has just left hospital after magec rod implants. He was immediately placed in hdu ward 48. The staff there were fantastic. Especially a particular nurse. They tended to my son with utmost care and professionalism. If it wasn't for them, my sons recovery might not have been as speedy, so thank you.

After a couple of days we were moved to the regular ward 41. The staff there are equally attentive and professional but I felt they may have been under staffed for such a busy ward. It did not ditract from the nurses abilities though.

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Responses

Response from Shannon Dunford, PALS Officer, Patient Experience, PALS, Leeds Teaching Hospitals

Dear Ngaire

Thank you for taking the time to write to us, it is wonderful to read that you and your son had such a positive experience whilst in our care.

I have passed on your comments to the matrons for ward 48 and 41 so that they are aware of the good work that they are doing.

Again I would like to thank you for taking the time to post your views and I hope that your son is making a good recovery.

.

With kind regards

Rosie Horsman

Senior Nurse

Patient Experience

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Response from Leeds General Infirmary

Dear Ngaire b

Thank you for taking the time to send us your positive feedback, it is very much appreciated. It is so good to read that you were happy with the care your son received and I wish him a speedy recovery. Your comments about understaffing on ward 41 have also been noted. I will pass your comments on to the matrons and heads of nursing for wards 48 and 41 for them to share with staff, who I am sure will be pleased to read that you were happy with the care they provided.

Kindest regards

Rosie

Senior Nurse

Patient Experience Team

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