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Care Opinion

83 year old mother's experience DGRI

Posted By Elphinstone

"83 year old mother's experience DGRI"

About: Dumfries & Galloway Royal Infirmary

(as a relative),

The excellent care received by my elderly mother in Ward 3 by Mr Khan and his staff made a harrowing time easier. This was only her second time in a hospital, including transfer from Galloway(Stranraer), in sixty years. The last time giving birth to my twin sister and me in the old Creswell Maternity unit. Mr Khan gave all the praise to the nursing staff for my mother's remarkable recovery. Thanks from all the family.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 8 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 21/09/2015 at 08:54
Published on Care Opinion at 15:36

picture of Michaela Cannon

Dear Elphinstone

Thank you for taking the time to provide us with your feedback. I am delighted that you mother and your family had an excellent experience of the NHS.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us at Dumf-uhb.PatientServices@nhs.net.

Kind regards

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