"nothing"

About: Royal Oldham Hospital

(as a relative),

What I liked

nothing

What could be improved

senior staff to be more caring and not sat in office .

Anything else?

this ward is for the assessment of dementia patients. most of the staff make you feel that you should not be visiting relatives. some of the patients looked unkempt . there was no interaction between patients and staff. some staff were sitting down drinking tea and ignoring the patients when they asked to go to the toilet.

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to post your comments. However, you have not provided any details of the ward you visited and therefore we have been unable to investigate further. We are very concerned about the issues you have raised and would ask that if you wish to discuss this further you contact the PALS team on 0161 627 8678.

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