"nothing"

What I liked

nothing

What could be improved

senior staff to be more caring and not sat in office .

Anything else?

this ward is for the assessment of dementia patients. most of the staff make you feel that you should not be visiting relatives. some of the patients looked unkempt . there was no interaction between patients and staff. some staff were sitting down drinking tea and ignoring the patients when they asked to go to the toilet.