"Great new building same old staff"

About: King's Mill Hospital

I was referred by my doctor to their dermatology department

I needed to change the appointment and on two occasions spoke to their appointments department. Oh dear. Long waits bored sounding staff , argumentative, not listening.

I decided that I did not want to go to their hospital.

What a pity they still have these old fashioned do as I tell you attitudes.

There are other and more pleasant hospitals.

John

Story from NHS Choices

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