About: Queen's Medical Centre Queen's Medical Centre Nottingham NG7 2UH
This week I came to see the Consultant at ENT QMC, I have been a patient for over ten years and until now have been completely satisfied, I had never seen this consultant before, but felt like I was just wasting their time and they wanted me out of the clinic asap, they were very abrupt, and wasn't aware I had a scan five months ago had that I had two polyps until I told them, but what really upset me was when they went to examine my nose they never numbed my nose and told me to open my mouth where they placed the end of the camera on my tongue (not sure why) then proceeded to put the camera up my nose.
It felt very uncomfortable and never before had I been treated like this from my previous consultant when using the camera. I understand this is a busy clinic but I feel totally sadden by what happened. I left the consulting room very upset and felt very let down.