"My father was admitted to a ward ..."

What I liked

My father was admitted to a ward NMGH with acute liver failure. He was initially in a bed on the ward but as his condition deteriorated and we were told he did not have long to live, he was moved to a small room on the ward. We were not restricted to visiting times and in fact were there for 48 hours continuously before he died. The staff were lovely and gave us privacy to spend the few remaining precious days with my father. We were not restricted to numbers on visitors either. At one point there were 8 of us in the room.

When my father had died we were allowed time to say our final goodbyes and nothing was too much trouble. One of the nurses who had been caring for my father seemed genuinely upset when he had passed away and came into the room said good bye and touched my fathers hand.

The day after my father had died one of the nurses arranged for my fathers pajamas he had been wearing to be sent to the ward and gave them to us when we went back to see my fathers specialist on the ward.

The staff worked very hard and at times had to deal with some particularly difficult patients but they always made time to speak to my family about any concerns or questions that we had.