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Wonderful treatment

Posted By Gwenda

"Wonderful treatment"

About: East Surrey Hospital / Emergency Dental Service

(as the patient),

What wonderful treatment I had from Rada when I saw her at ESH Redhill a few Sundays ago, after I had been in agony for almost three weeks even after having been given two courses of antibiotics. She was so pleasant and yet very very efficient, and discussed, in detail, what could be done that day. I couldn't speak highly enough of her. Thank you Rada and how fortunate ESH is having her in that department.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 17/09/2015 at 20:05
Published on Care Opinion on 18/09/2015 at 09:46

picture of Ian Mackenzie

Dear Gwenda

Thank you for posting such positive comments about your recent experience in the emergency dental clinic and in particular the service you received from Rada. I will ensure that your kind words are shared with Rada and the rest of the team

Kind regards

Ian

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