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All treatment and care has been excellent

Posted By Beak

"All treatment and care has been excellent"

About: Cognition and mental health in aging

(as a relative),

All treatment and care since my husband's diagnosis in 2011 at SW London and St George's, Tolworth has been excellent. All staff, both medical and administrative, have dealt with us in an exemplary manner, to the extent that we are sad to be signed off!

Age Concern in our area has been equally effective and caring.

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Responses

Response from Jane Healey, Patient Experience Lead, Governance, South West London and St George's Mental Health Trust 8 years ago
Jane Healey
Patient Experience Lead, Governance,
South West London and St George's Mental Health Trust

I investigate complaints & serious incidents and develop action plans from these to facilitate learning and improvement

Submitted on 17/09/2015 at 08:28
Published on Care Opinion at 09:31

Dear Beak,

my name is Jane and I am one of the Patient Experience Leads for the Trust. Many thanks for taking the time to share your thoughts on the care and treatment your husband has received from staff at Tolworth Hospital. I am very pleased to hear that this has been helpful and I will ensure this is passed onto the staff in the service.

Many thanks & kind regards

jane

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