"Unprofessional consultant"

I had an appointment with a consultant today at 16:10 to discuss and arrange an operation in the near future, I had some questions and concerns about my operation which involved major surgery, the consultant gave me no answers to my questions in any meaningful way and rushed me out of their office to wait outside, I thought I was going to be called back in, but instead another member of staff requested I follow them to the surgery booking office and that was the end of the consultancy, it lasted approximately 2 minutes, I wont be using this consultant who won't explain what the surgery involves.

This is my life and I am expected to go under the knife without any knowledge of what is being done to me or by whom.

I'm going back to my doctor to arrange a second opinion and this time I will be sure to vet the consultant first.