"Communication"

About: Salford Royal

I have been trying to get in touch with my MS nurse for 6 months and they haven't returned any of my calls or my emails.

Getting very frustrated.

Story from NHS Choices

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Responses

Response from Salford Royal

Thank you for taking the time to share your experience with us. We are very sorry to hear about this and would like an opportunity to explore this further so that we can find out what happened and so try to ensure that a situation like this does not happen in the future.

If you do wish to take this further and share some further details with us, please could you contact our PALS service on 0161 206 2003 or email them directly on pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

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